Dish Network maintains that the network outage was a breach of cybersecurity

dish networkOne of the largest US TV providers confirmed Tuesday that a previously disclosed “network outage” was the result of a cybersecurity breach affecting the company’s internal communications systems and customer-facing support sites.

Shares fell more than 6% on the news and a two-time downgrade from Bank of America.

“Certain data has been extracted,” the company said in a statement on Tuesday. The confirmation is an evolution from last week’s earnings call, where it was described as an “internal outage.”

Dish Networks’ website was down for several days starting last week, but the company has now disclosed “internal connections [and] Customer call centers “are still affected by the breach. Dish said it has hired outside experts to help assess the problem.”

The storming took place on the morning of February 3. 23, the same day the company reported its fourth-quarter earnings. “This morning, we experienced an internal outage that continues to affect our internal servers and IT phone,” said W. Eric Carlson, CEO of Dish at the time. “We are analyzing the root causes and any consequences of the outage, while working to restore affected systems as quickly as possible.”

Customers have also experienced ‘authentication issues’ while trying to access pay TV apps such as MTV or Starz using logins to Dish Network, BleepingComputer mentioned. the edge mentioned that the manager of Dish sent a message to his employees warning them that an “internal system problem” meant they would not be able to access Dish’s systems remotely.