Wells Fargo has problems with the banking system

New York
CNN
—

Wells Fargo experienced problems with some aspects of its banking system Thursday night, according to the bank itself Hundreds of complaints on DowndetectorA platform for tracking outages of service.

The problems ranged from transferring money to declining ATM cards on Downdetector, With the bank’s tweet Some customers have had problems with the Zelle money transfer system.

“We are aware that some customers are experiencing intermittent issues with certain transactions. Our teams are working diligently to resolve the issue. We apologize for any inconvenience,” the bank told CNN in a statement.

A number of users of the X platform, formerly known as Twitter, have posted complaints about their accounts.

“There is a problem with our banking systems right now. Our technical teams are aware of the issue and are working on it. Thank you for your patience as we research this issue,” Bank chirp In response to one of these posts.

“Currently, some Internet Banking customers are unable to complete transfers or Zelle transactions within Internet Banking,” the company said. chirp in response to another.

This is the second time this month that Wells Fargo customers have experienced widespread problems with the bank’s system.

Earlier this month, Wells Fargo customers reported that their direct deposits had disappeared from their bank accounts.

The bank has faced controversy outside of user experience in recent years. Last December, regulators fined Wells Fargo $1.7 billion and ordered it to pay $2 billion to clients for a range of “illegal activities”.

Rohit Chopra, director of the Consumer Financial Protection Bureau, described Wells Fargo as a “repeated offender” and a “repeated corporate offender” when the fines were announced. The CFPB said the bank faced systemic failures in its auto loan and mortgage businesses, resulting in illegal repossession of cars and foreclosures.

Wells is notorious Fake accounts scandal in 2016 This led to congressional hearings, regulatory investigations, and the eventual firing of two executives.